Welcome To Support

At Created for Life we understand that sometimes there are so many questions that need to be answered in order to get the results you are after. We appreciate this and to make your life easier we have listed some scenarios below with answers to provide you with a comprehensive look into all of our products so you can rest assured we will be doing our best to provide you with the best service available. 

Care & Maintenance

How do I clean the acrylic on my framed print ?

We recommend a micro fibre cloth and genuine acrylic cleaner. Do not use any glass cleaning products or any abrasive cleaning products.

How do I clean my custom Frame ?

Do not use any abrasive cleaning products. A micro fibre cloth and warm water should remove any marks.

Fine Art Printing

what inks are used on the prints ?

UltraChrome HDR builds on Epson’s famous K3 pigment ink technology. Developed for professional photography and proofing work, the K3 family is not only cost-effective, but delivers prints with exception colour accuracy and high durability. The ink set includes 4 blacks (3 of which can be combined on a single print) that work together to produce outstanding black and white output with superb grey balance and smooth tonal gradations on a wide variety of media types.

what printers will be used for my prints ?

Created for life boasts three SP-9900 is a 44″ (1118mm) Large Format Printer’s that are designed for photo printing and proofing work. It supports a wide range of roll and sheet media and features an ultra-fine MicroPiezo® Thin Film (TFP) head with Variable Sized Droplet Technology™ for output with superior resolution, gradations and colour density. It uses Epson UltraChrome® HDR all-pigment aqueous ink with an 11 cartridge configuration for premium colour and B&W output that is consistent, predictable and durable.

how are my prints packaged for delivery?

At Created for Life all prints are checked over to detect any possible imperfections, the are then rolled with a non-abrasive tissue and packed in a thick walled tubed for delivery to your business or direct to your clients. 

Acrylic Face Mounting

What type of acrylic is used ?

We use museum grade shinkolite, which is the finest grade acrylic in the world. 

Does this product have UV protection ?

Yes this product offers a 99% UV protection rate.  

Block Mounting

What paper is used ?

This is your choice, you can either use a semigloss or matt paper. 

Is the print protected ?

Yes the print is laminated with either a gloss or 

Is the process archival ?

Like all products crafted by Created for Life, we always use the most archival acid free products that are available. As with any product kept in the right conditions it will last. 


Giclée Canvas Printing

what type of canvas do you use ?

We use the Leonardo (gloss) Hahnemuhle canvas.

Is the print protected ?

We can spray the prints for you with a protective archival coating.

should i mirror the edges ?

This really depends on the look you are after, a mirrored edge allows the image to wrap around and without this we either wrap the image or leave white border on the edge. If mirroring is too hard for you we can also do this for you. 

what size stretcher bar do you use ?

We offer 20 or 40mm stretcher bar.

What experience Has CFL Got ?

How long has CFL been operational ?

CFL has been in the photographic printing and framing game for over 20 years, making us one of the oldest full solution printing and framing companies in Australia.

How much experience does the team have ?

The CFL team boasts a combined industry experience of over 130 years. Our staff are trained to provide the highes possible arhival results for your product.

workmanship and pride ?

Rest assured when you choose CFL you are choosing craftsmanship and meticulous attention to detail that few can match. We pride ourselves on quality and commitment to our clients as such we consisitently deliver work of the highest order to our very valued clients.  

Hear From One Of Our Top Clients

“When I use Created For Life I am confident that I am getting the highest quality product in Australia. The smallest details are important when having your artwork or even your memories printed and framed. I trust Created For Life to take the same care with my images as I would. Their fast turn around time and attention to detail means my customers are happy, and that makes me happy.”

Kieran Stone

Landscape Photographer, Kieran Stone

Hear From One Of Our Top Clients

“I have had my printing and framing done by Created For Life for the past 7 years. Theres no doubt in my mind that they can and will deliver the highest quality product everytime time. I have looked far and wide to find a company that can complete every stage of the process. From print to frame, then to ship the finished product any where in the world. They guarantee that my customer will be beyond satisfied with the result. I hightly recommend CFL”.

Danny Irvine

Landscape Photographer, Danny Irvine Photography

Delivery

Do You Deliver On Weekends

No not usually. the courier companies only deliver Monday to Friday.

How Much do you charge For Delivery ?

This depends on a number of variables but you can find this on our price list under freight charges.

Can I track My order ?

Tracking number can be provided if needed. 

Ordering

How do I order a print ?

Prints can be ordered directly through our website under the menu – “SEND US FILES”.

How do i order a frame/Face mount/canvas ?

This can happen a few ways, either we print the prints and then they track through to our framing department, or you can send us prints via courier, or also you can drop into our beautiful Erina showroom and see the products we offer first hand. 

Pricing & Payment

do your prices on your pricelist include GST ?

Yes all prices include GST

Do you price match with other Framing companies ?

No not usually, we will always try and be competitive where possible however we are happy to stand behind the quality we produce and our price will always reflect that quality. 

Do you offer Discounts for Bulk orders ?

Yes we do just send an email through and we can answer you queries for you. 

Do you have professional pricing ?

Yes we do offer professional pricing. We now have an application process to assess the volume of work you may be producing and see how we can best service your needs.

Returns

Do you accept returns ?

If a product is damaged upon receipt or there is any imperfection on our part we will get the product returned and repaired for you. 

What is the process of returning a damaged frame ?

CFL will assume the resposibilty for the return of the product.

You can call us on +61 2 4367 8499

You can contact us online HERE

183 The  Entrance Rd Erina, NSW 2250